|


Our Philosophy
We attempt to operate this business according to Biblical
principals, and to treat you our customer the way we like to be treated, in
fairness and with respect. We believe we are part of a much higher purpose
and in serving you, we are also serving God. We appreciate the trust you
place with us and promise to do everything in our power to see that you are
satisfied with your experience here.
As iron sharpens iron,
so one man sharpens another. Proverbs 27:17

|
IMPORTANT!
|
|
You
must be at least 18 years of age to purchase products from Dantes
Knifeworks, Inc.
KNIVES
BY THEIR NATURE ARE SHARP AND POTENTIALLY DANGEROUS!
The items you purchase are not designed or intended to be used as a weapon
or in any other violent way. It is the buyer's responsibility to observe
all federal, state and local laws. By purchasing any item from Dantes
Knifeworks, Inc., the buyer certifies that he/she is in compliance with
local and state laws and legally able to purchase these items. Dantes Knifeworks,
Inc. makes no guarantee either express or implied , as to any matter not
expressly provided herein, including without limitation, the condition,
quality, design, or fitness of the product for use or any particular
purpose. By placing an order, the buyer represents that the products
ordered will be used in a lawful manner, and that he/she is at
least 18 years of age. Items confiscated by customs or police are
not the responsibility of Dantes Knifeworks, Inc. or it's employees.
Dantes Knifeworks and
it's employees do not represent the place of manufacture of any products.
We will not accept any returns if you are not happy with where a product
is made. If you are concerned, please email us and we will be happy
to advise you where an item is made. Most US manufacturers have
products manufactured off shore to maintain a competitive advantage and
from time to time the place of manufacture may change.
|

Policies: We stock the knives and products on this site,
we will make every effort to ship your order within 24 hours of receipt of your
order. Orders received after 2:00 PM Pacific Time will be shipped the
following business day. If there are any delays with your order, you will
be notified by email or phone.
Availability:
If you dont see a knife you are shopping for on our site, please e-mail us so that
we may quote you on that item as we have access to a tremendous inventory. Even if you
dont see it here we still can get almost any knife currently in
production.
Privacy:
Your privacy is absolutely protected and respected. We do not sell your information
nor do we share it with anyone not directly involved in your order.
Return Policy:
We offer the highest quality products. If you are not satisfied with an item you have purchased, you may return it
within 30 days for a replacement or an exchange. You must call for a
return authorization before attempting to make a return. Products
presented for exchange must be returned unused in the original packaging. All sales are considered final. Returns
are subject to a 20% re-stocking fee. Dantes
Knifeworks and it's employees do not represent the place of manufacture of any
products. We will not accept any returns if you are not happy with
where a product is made. If you are concerned, please email us and we will
be happy to advise you where an item is made. Most US manufacturers have
products manufactured off shore to maintain a competitive advantage and from
time to time the place of manufacture may change. There are absolutely no
returns allowed on engraved merchandise, if you have a question, please call
before placing your order.
Repairs and Warranty Information:
Most knives that we offer for sale are covered by the manufacturers limited lifetime
warranty. Please keep all
warranty information you receive with your purchase. We do
not repair knives.
Contact Information for knife warranty & repair:
Buck Knives 1-800-326-2825
Case Cutlery 1-800-523-6350
Columbia River Knife & Tool 1-800-891-3100
Gerber Knives 1-503-639-6161
Kershaw Knives 1-800-325-2891
SOG Knives 1-888-SOG-BEST
Schrade Cutlery (Taylor Brands LLC) 1-800-251-0254
Smith & Wesson Knives (Taylor Brands LLC) 1-800-251-0254
Standard Domestic Shipping (within the United States) :
All quoted rates are based
on 1 pound. We will make every attempt to ship your order the same day we
receive your order.
Our base Priority Mail rate is $7.95. The service is excellent, normally taking
only 2-3 days in transit, but there is no
accurate tracking available with this option and no service guarantees.
All parcels are insured.
Our basic FedEx Ground shipping charge is $10.99 and the package tracking is
excellent.
We also offer FedEx Overnight Shipping, Fed Ex 2 Day Shipping and FedEx Express Saver Shipping.
We can also ship via UPS on request.
Swords ordered for air
shipping (Next Day, 2 Day and 3 Day Select) are subject to shipping charge
adjustments due to dimensional weight and fuel surcharges applied by Federal
Express.
Shipping charges calculated on swords are estimates only.
Sales Tax: California residents will be charged 7.75% sales
tax.
International Shipping:
Click here for our International Shipping
Documentation and Authorization Form
Global Priority Mail is used for international shipments where possible. Postage for each shipment will be calculated individually. A
handling charge of $5.00 will be added to the actual postage on knives and $10.00 will be
added on orders with combined blade lengths over 18". Attention:
We do not ship swords internationally, Canada is an exception. Most swords
can not be sent via Air Mail or other express freight carriers due to package
size restrictions. All prices quoted are U.S. dollars.
***We will require a photo copy of the Credit Card being submitted, both front
and back, and a copy of an Identification Card with the signature of the card holder
before shipping internationally. This can be faxed or e-mailed in jpeg format.
We will prosecute fraudulent transactions.
It is
the responsibility of the international customer (buyer) to have foreknowledge
of and to pay any duties levied by your country's Customs Service. We have
no control over the amount of time a package will take in transit or the time it
will take for a package to clear Customs. We further do not refund any
monies if an item is confiscated or rejected by Customs, nor are we
responsible for any duties and fees beyond shipping charges and insurance.
Payment Options: Presently we accept American Express,
MasterCard and Visa. There will be a 10 day wait on checks tendered for payment.
For more information on knife laws, click on the logo below:

Phone:1-877-KNIVES2
www.dantesknife.com
04/04/2008 09:39:22 AM
 |